We do our best to expedite your purchases and in the most cost effective, safe shipping manner. We use USPS FedEx or UPS to ship your packages with tracking information as soon as it is processed. When we discover discounted shipping options that do not over-extend transit times, we pass those savings on to our customers whenever possible.
If for any reason you are not satisfied with your product, return it within 30 days of receipt for a full refund on the product purchase price (buyer may be responsible for return shipping).
Quality in workmanship is guaranteed.
Defects is workmanship; Spruce Mountain Steel will replace the defective product with a "like" product. Spruce Mountain Steel is not responsible for damages during shipping or alterations/damages by the customer.
We accept most major credit cards and PayPal using our online secure payment processing. Please contact us for other payment methods. For security purposes, we do not accept cash payments through mail.
Please contact us at 720.576.3798 for assistance. Thank you!